Remember when I wrote about the anatomy of a retractable kabuki brush, and that my brush fell apart after a short while of use? Just a few days after I wrote that article, an Ecotools PR representative contacted me regarding the brush, and lo and behold, this came in the mail today.
It certainly was unexpected, and a very kind gesture on Ecotools’ part. They also included a bronzer brush in the box, which I’ve been wanting to try.
Thanks Ecotools!
happy to know some companies do listen 🙂
That’s wonderful! I’m so absorbing this; 6th step of customer recovery. See! Makeup is good for my college education! 😀
oh, I’d love to hear your thoughts on the bronzer brush. most natural hair brushes give me a rash so I can’t use any of my current bronzer brushes anymore 🙁 hoping for something dense
Oh please do tell about the bronzer brush! I’ve been really meaning to try it out! Waiting for Makeup Masala to go on sale. *tee hee*
And it’s great to know that Ecotools has such awesome customer service too. =D
wow, that;s so nice
That’s great! It was so nice of them. Can’t wait to hear your thoughts on the bronzer brush.
How wonderful! I’ve been looking for that bronzer brush!!
Awww how kind of them, you’re truly lucky to be given these girl! And yep, its good when companies do listen!
Thats so kind of them 🙂 you are truly lucky girl. I love those brushes.