Twitter

    Subscribe

    • Subscribe

    An Ecotools Surprise

    Posted by Tine | January 20, 2010


    Remember when I wrote about the anatomy of a retractable kabuki brush, and that my brush fell apart after a short while of use? Just a few days after I wrote that article, an Ecotools PR representative contacted me regarding the brush, and lo and behold, this came in the mail today.

    20100120 Ecotools 1

    20100120 Ecotools 2

    It certainly was unexpected, and a very kind gesture on Ecotools’ part. They also included a bronzer brush in the box, which I’ve been wanting to try.

    Thanks Ecotools!




    8 Comments so far

    1. Nikki January 20, 2010 1:31 pm

      happy to know some companies do listen :)

    2. Connie January 20, 2010 3:23 pm

      That’s wonderful! I’m so absorbing this; 6th step of customer recovery. See! Makeup is good for my college education! :D

      oh, I’d love to hear your thoughts on the bronzer brush. most natural hair brushes give me a rash so I can’t use any of my current bronzer brushes anymore :( hoping for something dense

    3. Syen January 20, 2010 11:22 pm

      Oh please do tell about the bronzer brush! I’ve been really meaning to try it out! Waiting for Makeup Masala to go on sale. *tee hee*

      And it’s great to know that Ecotools has such awesome customer service too. =D

    4. nlngstar January 21, 2010 2:30 am

      wow, that;s so nice

    5. gio January 21, 2010 2:46 am

      That’s great! It was so nice of them. Can’t wait to hear your thoughts on the bronzer brush.

    6. Catherine January 21, 2010 9:53 pm

      How wonderful! I’ve been looking for that bronzer brush!!

    7. cuteandcurls January 22, 2010 11:28 am

      Awww how kind of them, you’re truly lucky to be given these girl! And yep, its good when companies do listen!

    8. cuteandcurls January 22, 2010 11:30 am

      Thats so kind of them :) you are truly lucky girl. I love those brushes.



    Leave a Comment

    If you would like to leave a comment, please fill out the form below.

    Name (required)

    Email (required)

    Website

    Comments