Oh No, I’m Shopping Online and Not Paying GST!

There’s been a lot of hoo-ha of late on the telly about Aussie retailers making a big deal about us consumers shopping online and avoiding the GST. For my international readers who aren’t aware of this, here’s a summary. In short, Gerry Harvey, the executive chairman of Harvey Norman Holdings Ltd, is playing the leader [...]

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Good Customer Service vs Poor Customer Service

When it comes to running a small shop or a big store, online or offline, the customer is king. No matter how unreasonable a customer is, the store is responsible for providing him/her with the best service it can provide because at the end of the day, it’s business. Money comes in, and the store [...]

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Furious, So Furious

Update: The seller very kindly offered a refund for the notebook (it was her first sale on eBay too), but I declined. It wasn’t her fault in the first place; she should not be held accountable for what the thief did. I accepted her terms of regular post when bidding, and that’s that. I am [...]

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A Short Rant and a Haul

Happy Wednesday ladies! Oh what awful past few days I’ve had. Call it allergies, call it a very early-onset hay fever, but I’ve been sneezing very frequently lately, along with a runny nose and smarting, watery eyes. I don’t know what sort of antihistamine it was that the hubs gave me, but damn, it was [...]

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